How to Factory Reset Windows 11

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What a Factory Reset Does

Reset this PC reinstalls Windows 11 and lets you either keep your personal files or remove everything. It's the fastest cure for malware, deep corruption, or prepping a PC to hand off. Apps are always removed; the difference is whether your documents survive.

Selling or giving the PC away? Use the full wipe in wipe a PC before selling or donating instead. Just want a fresh OS, not a reset? See clean install Windows 11.

Before You Start: Back Up

Even "Keep my files" can hit snags. Back up first: back up your PC with Windows Backup. Note any software licenses and your Wi-Fi password while you're at it.

Method 1: Reset from Settings (Recommended)

Step 1: Open Recovery

  1. Settings → System → Recovery.
  2. Next to Reset this PC, click Reset PC.

Step 2: Choose Keep or Remove

  • Keep my files – removes apps and settings but preserves personal files. Best for fixing a misbehaving PC you're keeping.
  • Remove everything – wipes files, apps, and settings. Use when handing the PC off.

Step 3: Pick Cloud or Local Reinstall

  • Cloud download – pulls a fresh ~4 GB copy from Microsoft (best if your current files are corrupt; needs internet).
  • Local reinstall – rebuilds from files already on the PC (no download).

Step 4: Confirm and Wait

Review the summary, click Reset, and let the PC reboot several times. It can take 30-90 minutes—keep a laptop plugged in throughout.

Method 2: Reset When Windows Won't Boot

Step 1: Enter the Recovery Environment

Force-shutdown at the logo three times; on the third boot you'll reach Automatic Repair → Advanced options. (Or boot from a Windows 11 USB → Repair your computer.)

Step 2: Run Reset

Troubleshoot → Reset this PC → choose Keep my files or Remove everything, then follow the same prompts as Method 1.

After the Reset

  1. Reinstall your apps and sign back into your accounts.
  2. Run Windows Update fully—resets restore an older build.
  3. Restore your files from the backup.

Sluggish even after a reset? Clear leftover bloat and tune startup with OptiMax, or follow speed up a slow Windows 11 PC.

If the Reset Fails

  • "There was a problem resetting your PC" usually means corrupt recovery files—use a clean install from USB instead.

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