— Contact
Contact Us
My Technician is a small team, and email reaches us directly — there is no ticket queue or chatbot in front of it. We answer every message about our apps and our guides.
We aim to reply within two business days. Replies come from the same address, so add it to your contacts if your provider is aggressive about filtering.
What to write about
App support
A My Technician app will not install, activate, or behave as documented. Tell us the app name, your Windows build (Settings → System → About), and what you saw on screen — that is usually enough for a first reply without a back-and-forth.
Corrections to a guide
A step that no longer matches your version of Windows, a menu that moved, or a command that errors. Include the guide URL and we will re-test and update it.
Privacy and data requests
Questions about what we collect, or a request to access or delete data. See our Privacy Policy first — it covers the website and the apps separately.
Business and press
Partnerships, Microsoft Store listings, or coverage requests.
Who you are writing to
My Technician publishes Windows utility apps on the Microsoft Store and operates this website. The guides are written and maintained by Ankit Kumar, co-founder. You can also find us on LinkedIn.
Before you email about an app problem
Purchases and refunds are handled by Microsoft, not by us — refund requests go through your Microsoft account order history. For a Windows fault rather than an app fault, our Tips & Fixes guides cover most of what we would tell you in a reply.
See also our Privacy Policy and Terms of Use.